Support/Tech + Assistant Developer
We are hiring a talented Support/Tech + Assistant Developer professional to join our team. If you're excited to be part of a winning team, Neurolink People. is a great place to grow your career.
General systems administrator skills: Linux/Debian - Windows/Server (2008/2012/2016/2019).
Mid-level networking experience. Managed Networks, Subnetting, Vlan, Routing, VPN, BGP, LLDP.
Fully understanding standard office networking: DHCP, BIND/DNS Servers, OpenVPN, firewall management (commercial firewalls and Linux iptables), router and switch management, network troubleshooting -- physical and logical connectivity.
Fully self sufficient for all tier 1 support tickets: extension adds/moves/changes, dialplan troubleshooting. Call detail research -- locating issues in call routing. Determining if an issue is a configuration problem, or internal system bug, or lack of feature.
Ability to demonstrate basic understanding of SIP protocol and ability to perform basic call setup troubleshooting and issue resolution (Incomplete calls, one way audio calls, firewall/nat issues).
Ability to demonstrate setting up a phone system from scratch, using a provided system questionnaire.
Ability to demonstrate communication with a customer, gathering details for behavioral aspects of the system setup.
Perl, Bash, Python.
You MUST HAVE
Experience with Docker, RancherOS, Kubernetes.
Experience with Puppet, Bolt.
Experience with VmWare.
Knowledge with Asterisk, Kamailio, Homer.
Knowledge with Prometheus.
Experience with Unit Test development and/or Software QA/Testing.
Knowledge of provision/configure process for Polycom, Yealink IP phones for either local office use or for hosted/internet use.
Understanding of basic phone settings XML management, digit maps, distinctive ring, extended feature provisioning.
Ability to demonstrate readiness to pass the DCAP Exam for Asterisk.
Ability to demonstrate progress towards being able to pass Cisco CCNA Exam.
Hours: Full Time Position: 9am to 5pm, 40 Hours a week, paid lunch break
Overtime available dependent on skillset for after-hours/weekend work
- We are an enterprise communications vendor specializing in advanced call center technology solutions.
- Immediate opening, join the team! Get your foot in the door of a ground floor opportunity and when we say ground floor, you would be one of the first of new hires in a brand new office. If excitement, teamwork and growing your skills is what you crave in a startup style environment at a proven 10+ year old company, we are your people!